Política de privacidad

Last Updated: April 2026

Tijerina Legal Group, P.C. (“we,” “our,” or “the Firm”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you interact with us through our website (www.tlegalgroup.com), by telephone, by text message, or through any related services, platforms, or affiliated business entities operating under common ownership or control.

By using our website or communicating with us, you agree to the practices described in this policy.

Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, address, phone number, email address
• Case and Legal Information: Details about your accident, injury, or legal matter
• Communication Data: Records of calls, text messages, emails, and chat interactions with our team
• Device and Usage Data: IP address, browser type, pages visited, and time spent on our website (collected via cookies and analytics tools)
• Financial Information: As necessary to process payments or settlement distributions

How We Use Your Information

We use collected information for the following purposes:

• To evaluate, open, and manage your legal case
• To communicate with you regarding your case status, appointments, and updates
• To send you SMS/text messages and make telephone calls related to your legal matter or services we offer
• To improve our website, services, and client experience
• To fulfill legal and regulatory obligations
• To operate, support, and improve affiliated services and business ventures under common ownership, including marketing services and attorney resources platforms
• To respond to your inquiries and provide customer support

We will not use your information for purposes materially different from those listed above without providing you notice and, where required, obtaining your consent.

Text Messaging and Telephone Communications

By providing your telephone number and communicating with us, you consent to receive calls and SMS/text messages from Tijerina Legal Group, P.C. and its authorized service providers related to your legal matter and our services.

Regarding mobile and telephone data:

• We do not sell mobile or personal data to third parties for marketing or promotional purposes.
• We do not share mobile data with unaffiliated third parties for advertising or promotional use under any circumstances.
• We only share telephone and mobile data with third-party service providers (such as case management platforms, communication platforms, and legal technology vendors) when strictly necessary to deliver our services, and only under binding confidentiality agreements.
• Affiliated entities under common ownership or control may access data to support coordinated client services, but are subject to the same restrictions on resale and misuse described in this policy.

Message frequency may vary. Standard message and data rates may apply. You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact us at (956) 777-7000.

How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Affiliated Entities: We may share information with business entities under common ownership or control (including marketing and attorney services ventures) to support our operations. These entities are bound by the same data protection standards as this policy.
• Service Providers: We share data with vendors and technology partners (e.g., case management software, communication platforms, cloud services) who assist in delivering our services, under written agreements requiring confidentiality.
• Legal and Regulatory Requirements: We may disclose information when required by law, court order, or to protect the rights and safety of our clients, staff, or the public.
• Case-Related Third Parties: With your authorization, we may share relevant information with medical providers, insurance companies, opposing counsel, and other parties necessary to advance your legal matter.

We do not sell, rent, or trade your personal information to any outside party for commercial, marketing, or advertising purposes.

Cookies and Website Analytics

Our website uses cookies and third-party analytics tools (including Facebook Pixel and similar technologies) to understand how visitors use our site and to improve our services. You may adjust your browser settings to decline cookies; however, some site features may not function properly as a result.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. While no method of transmission or storage is 100% secure, we are committed to protecting your data using industry-standard practices.

Retention of Information

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Legal matter records are retained in accordance with Texas State Bar guidelines.

Your Rights

Depending on your state of residence, you may have rights to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal retention requirements
• Opt out of certain communications

To exercise any of these rights, contact us at the information provided below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

Contacto

If you have questions, concerns, or requests related to this Privacy Policy, please contact:

Privacy Officer
Tijerina Legal Group, P.C.
1200 South Col Rowe Boulevard, Suite A4
McAllen, TX 78501
Phone: (956) 777-7000